Shipping policy

Every glove ships from Japan to the United States with free shipping and import duties included. You pay the price you see at checkout, with nothing extra to pay on delivery.

1. Where we ship

We currently ship to the United States only: all 50 states, including Alaska and Hawaii, and Washington, D.C. PO Boxes are accepted.

We are unable to ship to:

  • Military addresses (APO, FPO and DPO)
  • U.S. territories, including Puerto Rico, Guam, the U.S. Virgin Islands, the Northern Mariana Islands and American Samoa
  • Wake Island and Midway Islands

2. Shipping cost

Shipping is free on every order.

3. Processing time

Orders ship within 2–3 business days of your order confirmation. Each glove gets a final inspection and cleaning before it is packed.

Our business days are Monday to Friday, Japan time. We do not ship on weekends, Japanese public holidays or from December 29 to January 3.

We confirm every glove before you are charged. Our gloves are one of a kind and are also sold in our shop in Japan. When you place an order, your payment is only authorized (held), not charged. We check that the glove is still available, then charge your card, usually within 1 business day.

If the glove has already sold in Japan, we cancel your order and release the hold right away. You are never charged for a glove we cannot send. Depending on your bank, the hold may take a few business days to disappear from your statement.

4. Carrier and delivery time

We ship every order by EMS (Japan Post Express Mail Service). In the U.S., EMS is delivered by USPS.

Most orders arrive 5–10 business days after they ship. This is an estimate, not a guarantee. U.S. customs checks, weather and peak seasons can add a few days.

5. Tracking

We email you a tracking number as soon as your order ships. Tracking may take 24–48 hours to update. You can follow your package on the Japan Post or USPS website.

6. Import duties and taxes

Import duties are already included in our prices. We prepay them to U.S. Customs before your glove leaves Japan (Delivered Duty Paid), so you will not be asked to pay duties or customs fees on delivery.

If any U.S. sales tax applies to your order, it is shown at checkout.

For an order over US$2,500, U.S. Customs requires a formal entry. We will contact you before shipping to arrange it.

7. Order changes and cancellations

Please check your shipping address carefully before you place your order. You can change your address or cancel your order before it ships by contacting us. Once an order has shipped, we cannot change the address or redirect the package.

8. Lost or damaged packages

Every package is insured with Japan Post for the value of the glove.

  • Damaged: Contact us within 7 days of delivery with photos of the glove and the box. Please keep the box and packing materials until the claim is settled.
  • Lost: If your tracking has not updated for 10 business days, or the package has not arrived 20 business days after shipping, contact us.

We will file the claim with Japan Post for you. Compensation is limited to what Japan Post's insurance covers. Once the claim is approved, we refund you up to the amount of your order.

Please note that we cannot be responsible for packages marked as delivered by the carrier but then lost or stolen.

9. Undeliverable or refused packages

If a package comes back to us because of an incorrect address, a missed pickup, or a refusal, we will contact you. You can choose one of the following:

  • We reship it, and you pay the reshipping cost.
  • We refund your order, minus the original shipping and return costs.

10. Contact us

Questions about shipping? The fastest way to reach us is our contact form. You can also email us at info [at] takumibaseball.com (replace [at] with @). Please include your order number. We reply within 1–2 business days.

Last updated: November 6, 2026